9/26/2004 01:00:42 PM
Customer Behavior is fundamentally human behavior.
People talk about how Customers react to business, but i think a great deal can be learned about cusomter behavior by focusing on the human behavior aspects of being a customer. Customers are human.... there are all sorts of crazy's.

You should hear Bob T. hee haw! That will teach you about customers... and people too. Mostly people.
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